Sending Genetic Samples

We make it easy for providers to send specimens for our range of laboratory testing. This step-by-step guide will take you through the process. 

Send-In Process

  1. Download and fill out the required send-in forms. Note that some of these forms require patient and provider signatures. Include any patient clinical information relevant to the genetic testing with the forms (ultrasound reports, clinical notes, family pedigrees, etc.) and a copy of the front and back of the patient’s insurance card. Insight will use this information to secure coverage from the insurance carrier. 

  2. Once forms are complete, please send a copy via fax (312-981-4404) or email ([email protected]). A genetic counselor will contact you to let you know your forms have been received. This GC will also serve as your direct point of contact throughout the testing process, and is available to explain results and answer any questions. 

  3. Request a free specimen kit if you do not already have one.

  4. Prepare specimen(s) for transport. See our Test Menu for details on accepted specimens, turnaround time and more. 

  5. Once your kit arrives, pack the specimens individually in provided bubble wrap pouches, then seal in biohazard bags. Place specimens in the transport box, close and seal the box, then place in the prepaid mailer and ship immediately.

  6. All specimens should be shipped at ambient temperature. 

How and Where to Send

Send all specimens overnight to arrive Tuesday through Friday, 8 a.m. to 5 p.m. Central time. We will accept specimens on Monday from local providers if sent same-day. Please note, we do not accept specimens over the weekend or federal holidays.


Address specimens to:

Attn: Lab
Insight Medical Genetics
680 N. Lake Shore Drive, Suite 1230
Chicago, IL 60611

Retaining Back-Up Specimens

Insight requires your lab to retain back-ups of all specimens you send to us. If the sample is inadequate or fails to grow in culture, Insight will notify the referring physician, counselor, or laboratory as soon as possible.

The team at Insight looks forward to partnering with you for your genetic testing needs. Following the above guidelines helps us serve you better. If you have any questions about sending specimens to Insight, contact us.